Updated: September 2026 · By Álvaro Arrescurrenaga, CEO of Voicit
The session ends, the patient leaves, and the next part of the work begins: documenting what happened in those 50 minutes. Reason for consultation, patient's condition, what was addressed, what's next. Multiply that by six or eight sessions a day, and you'll understand why so many professionals end up documenting at night or on weekends.
The temptation is to write less. The problem is that Poor grades take their toll just when they are needed most.: when a case needs to be taken up again months later, when someone requests a report, or when a request arrives from the court.
This guide explains how to document psychotherapy sessions using AI without losing clinical judgment or bypassing consent: what the note should include, how to ask for permission, what to demand from the tool in terms of data protection, and what you should never delegate.
- The template, filled in with an example
- The real cost of documenting by hand
- Why good grades matter so much
- What should a session note include?
- Psychological report vs. session note
- How AI documentation works
- Consent: how to ask for it properly
- Data protection: what to demand
- What AI should not do
- Software for psychologists
- How to implement it in a team
- Common mistakes
- Actionable summary
- Frequently Asked Questions
Session note template, block by block (with examples)
This is the real template a psychologist uses in Voicit, filled in with a fictitious case so you can see the result. Ten blocks: copy it as is or keep the first seven.
What to write: Main reason for this session, current symptoms, sources of distress and immediate relational context. Include the core symptoms, the typical triggers, the attachment or dynamic pattern if it shows up, the approximate level of distress and what the person is asking for, explicitly or implicitly. Clinical, descriptive tone, no value judgements.
What to write: How the problem has evolved before the session, in this order: time course and recent changes; triggers and safety or avoidance behaviours; the clinical hypothesis or formulation worked on in the session (attachment patterns, schemas, interpersonal cycles, cognitive-behavioural model); and changes observed during the session itself. Whatever does not come up is left out without noting that it is missing.
What to write: Current psychotherapy (approach and main goals), relevant previous interventions, psychotherapeutic or pharmacological, and response to treatment when discussed. Only what comes up in the session or is updated in relation to it.
What to write: One or two sentences per domain, in this order: appearance and behaviour; affect and mood; thought (content and form); cognition (attention, memory, orientation); physiology and related physical symptoms; risk (self-harm, harm to others, dropout or others). Only what is observable or verbalised: a domain that is not mentioned and cannot be safely inferred is left out.
- Appearance and behaviour: cooperative, appropriate eye contact; her voice breaks when talking about the conflict.
- Affect and mood: dysphoric, with frustration and helplessness; responsive to humour.
- Thought: coherent; rumination focused on "what I should have said".
- Cognition: oriented, attention preserved.
- Physiology: chest tightness when recalling the argument; about 6 hours of sleep.
- Risk: no indicators observed; asked about explicitly.
What to write: What you did during the session. For each item, name the technique and add in one sentence its clinical aim or focus of change. Prioritise the interventions linked to the sources of distress worked on. It is the block most often forgotten and the one that best shows the work done.
- Emotional validation: legitimising the distress before analysing it.
- Psychoeducation on the withdrawal-disconnection cycle: helping her see her part in the cycle without blaming herself.
- Restructuring the rule "it is not okay to ask": questioning what keeps the silence going.
- Behavioural rehearsal of a specific request: preparing the pending conversation with her partner.
What to write: Actions in the infinitive, with approximate frequency and context of application, and the therapeutic aim of each one. If a task continues the one from the previous session, start with "Continue with…". If no tasks are agreed, a single entry saying so and summarising the general guidance given.
- Continue with the thought record, daily, focusing on conversations with her partner, to increase awareness of the cycle.
- Make one specific request to her partner this week, using the script rehearsed in the session, to reduce avoidance.
- Practise diaphragmatic breathing for 5 minutes when she notices the tightness, to regulate arousal before speaking.
What to write: Work priorities, key tasks to review and aspects to monitor: symptoms, records, use of resources. Nothing administrative: no date, time or format of the appointment. That belongs in the diary, not in the clinical note.
- Review how the request to her partner went and what happened afterwards.
- Go over the record: frequency of rumination and situations that trigger it.
- Monitor chest tightness and hours of sleep.
- Return to the attachment patterns identified if the conflict recurs.
What to write: Outcome of the patient's strategy (what she achieves and what limitations are observed) and outcome of the therapist's strategy (effect on emotional regulation, on understanding patterns and on the bond). Close, where appropriate, by assessing the fit or mismatch between the two and its immediate clinical implications.
What to write: What the patient seeks in the interaction (validation, relief, confirmation, repair, control) and how it shows in her speech; what the therapist seeks (mentalisation, emotional regulation, exploration of relational patterns, prevention of impulsive behaviour) and how it is reflected in her interventions; and how the two intents mesh or clash. Without forcing hypotheses the session does not support.
What to write: What appears to be the therapist's main clinical aim in the interaction; the tactical pattern of her interventions (validation, confrontation, exploration, silences); and one or more moments in the session that are especially revealing of that intent. Only what becomes visible in the current session, without interpretations the dialogue does not support. Useful in supervision and for reviewing one's own style.
One rule runs through the whole template: what does not come up in the session is left out, without writing "not mentioned". That way the note only contains what happened, and whoever reads it months later does not have to guess which gaps are missing information and which are oversights.
How it is organised
- Clinical core (blocks 1 to 5). These are the blocks any session note should have. The template asks for them in a clinical, descriptive tone and with clear sources: the session transcript as the main source, and the professional's manual notes only to qualify what was not said out loud.
- Operational blocks (6 and 7). Here the template separates what many notes lump together: the tasks agreed with the person, and the points the professional wants in front of them before the next session.
- Analysis of the interaction (8 to 10). These three blocks are what sets this template apart from a standard note: they describe not only the patient but what each party is trying to do in the conversation and how those attempts fit together. They are useful in supervision, in training and when the therapeutic relationship is itself the material being worked on. If your practice does not need them, remove them.
Optional blocks worth considering
| Block | When to add it |
| Administrative data | Session number, format (in person or online) and next appointment. This template deliberately leaves them out of the clinical note: they belong in the diary record |
| Risk in its own section | Risk is already covered within the mental status examination; if there is any indicator, a separate section with the assessment and the measures agreed is advisable too |
| Maintenance factors | When the case stalls, it's helpful to have a clear understanding of what's causing the problem. |
| Therapeutic alliance | Useful in supervision; in this template it is partly covered by blocks 8 to 10 |
| Manual notes | What you observed that was not said out loud (gestures, silences, your own hypothesis). If you use AI, it is the second source the template consults |
Ideally, you never fill it in by hand. This template lives in Voicit: you record the session with consent and, when it ends, you receive the note with these ten blocks already written from the transcript, ready to review and sign. See how it works
The real cost of documenting by hand
In short: In a center with several professionals, writing the notes for each session translates into hours of administrative work every week. It's unbilled time, done outside of regular hours, and when the schedule gets tight, it ends up being cut back—and with it, the quality of the records.
We often speak with psychology centers, and the pattern repeats itself. In one of them, with eight professionals and around 200 weekly sessionsEach therapist handwrote a summary of each session within the management program. Fifty-minute sessions, one after the other, and at the end of the day a pile of pending notes.
Its director summed it up like this: she didn't need the tool to work miracles, "as long as the content of the sessions could be transcribed and summarized so that they don't have to keep typing it up, that would be more than enough."
Why good grades matter more than you might think
In short: The medical record is not just working memory: it's proof of what was done and why. It can be requested by a court, a professional association, or the patient themselves, even years later. A vague note at the time becomes a serious problem when a case needs to be reconstructed.
It sounds far-fetched, but it happens. A psychologist with over two decades of experience shared two real-life situations from her practice:
- Un The court requested a report about some family mediation sessions held years earlierHe had to reconstruct everything from his notes.
- When reviewing the case of a patient who recounted an episode of abuse, I needed to clarify On what date did the session take place, what exactly was said, and what state was the person in?That level of detail is not remembered: it's either written down, or it's not.
Added to this is the obvious: taking back a patient after vacation, referring a case to a colleague, supervising a case, or preparing a progress report. Everything depends on what was recorded.
What should a psychotherapy session note include?
In short: a session note covers, at the very least, five blocks: reason for consultation, recent history of the problem and treatment, mental status examination, interventions performed and plan. The real template we use in this article, the one a psychologist uses in her practice, adds five more: next steps and three blocks analysing the interaction between patient and therapist.
| Block | What it records | Format |
| Current reason for consultation | What brings the person to this session, symptoms, triggers and request | 1 to 3 paragraphs |
| Recent history of the problem | Time course, triggers, clinical hypothesis and in-session changes | 1 to 3 paragraphs |
| Treatment history | Current psychotherapy, previous treatments and response | 1 to 2 paragraphs |
| Mental status examination | Appearance, affect, thought, cognition, physiology and risk | Brief, by domain |
| Therapeutic interventions | What you did and with what clinical aim | List |
| Plan and between-session tasks | Concrete actions, frequency and aim | Numbered list |
| Next steps | Priorities and what to monitor until the next session | 3 to 6 bullet points |
| Dynamics of intentions | What each party achieves with their strategy | Text |
| Primary intent | What each party seeks in the interaction and how they fit together | Text |
| Therapist's intent | Clinical aim, tactical pattern and telling moments | Text |
The advantage of using a template is twofold: it forces you to be thorough and ensures that all team members' grades are comparable. Furthermore, if AI fills it in for you, the structure no longer depends on how tired you are at the end of the day.
Psychological report vs. session note: they are not the same
In short: the session notes It is the internal record of each meeting (what was worked on and how the case is evolving). psychological report It is a formal document submitted to a third party—the patient, another professional, a court—containing the evaluation, conclusions, and recommendations. The notes inform the report: without good notes, there is no good report.
Confusing them has practical consequences: those who document only to "remember what happened" are left without material the day they are asked for a formal report.
| Session notes | Psychological report | |
| For whom | Internal use by the professional | A third party: patient, another professional, court |
| When | After each session | Punctual, when requested or upon closing a phase |
| Length | Brief and operational | More extensive and structured |
| Content | What happened and what's next? | Evaluation, results, conclusions and recommendations |
| Weight | Clinical record | Signed document that may have legal effects |
What should a psychological report include?
The format varies depending on the professional association and the purpose, but the usual structure is:
- Identifying data of the professional (with professional registration number) and of the patient.
- Reason for the report: who requests it and for what purpose.
- Reason for consultation and history of the problem.
- Evaluation procedure: interviews, tests administered, number of sessions and dates.
- Results of the evaluation.
- Conclusions and, if appropriate, diagnostic guidance.
- Recommendations or intervention plan.
- Place, date and signature.
How to document an AI session
In short: You record the session—in person or online—the tool transcribes the audio and writes the note following your template; you review it, correct it if necessary, and save it. It doesn't replace your judgment: it saves you the mechanical part.
You notify the patient and record from your computer. No hardware is needed, and no bots can enter the video call.
What you observe but is not said out loud (non-verbal language, hypotheses) can be written down or dictated to be included in the report.
Transcribe, distinguish who is speaking, and fill in each block with the instructions you have defined.
You read it, adjust what is necessary, and transfer it to your management program or medical record.
A practical detail that makes a difference in consultations: the processing goes in parallelYou can run a report for one session and go straight to the next; it will notify you when it's ready. With Voicit, the report takes approximately half of the session lasted — a 50-minute session is ready in about 25, while you're already with the next patient.
If you work with in-person sessions, this guide explains the options for record face-to-face meetings with good audio quality.
Consent: how to ask for it properly (and why it's not optional)
In short: Recording a therapy session requires the informed consent From the patient's perspective: it's essential to explain what is being recorded, its purpose, where it's stored, and for how long, and to keep a record of this. A brief warning is insufficient.
The three best-performing methods, which should be combined:
| Via | How to do it | When to use it |
| In the initial document | An addendum to the fee and center rules acceptance form that the patient signs | The most reliable thing to do: keep a written record from the beginning |
| In the invitation to the online session | A legal text appears in the event description on the calendar; by accepting, you agree to the terms and conditions. | Video call sessions |
| Verbal warning at the start | A clear phrase before starting ("with your permission, I'm going to record so I can write the note") | Always, in addition to the above |
You can find more details about the regulations in the guide. GDPR and session recording.
Data protection: what to require of the tool
In short: The data from a psychotherapy session are health dataThis is a special category under the GDPR (Art. 9), requiring enhanced protection. Before using any tool, check where the data is stored, whether it is encrypted, who has access, and how it is deleted.
The minimum checklist:
They must be based in the European Union, including any transcription and AI providers behind them.
In transit and at rest. Explicitly ask about both.
Ideally, anonymized information: that not even the provider can associate it with a person.
You should be able to delete a session whenever you want and set an automatic deletion (for example, when closing the case).
It is mandatory when a provider processes personal data on your behalf.
Roles: who sees what. In a center with several therapists, this is essential.
In the case of Voicit, the data is hosted in the European Union, encrypted in transit and at rest, with the possibility of deleting the information when you request it or scheduling periodic deletions.
What AI should not do
In short: AI describes and orders what happened; It does not diagnose, it does not interpret, and it does not decide.Clinical judgment, working hypothesis, and responsibility for the medical record remain with the signing professional.
- It does not diagnose. You can gather what was said and describe the observed condition; diagnosis is a clinical act.
- It does not replace your observation. Nonverbal communication, silence, how something is said — that's what you bring to the table, and that's why it's a good idea to add your notes to the report.
- He is not infallible at transcribing. It makes mistakes, especially with names, figures, and overlaps. We explain this in the guide on biases of automatic transcription.
- He does not sign. Always review the note before adding it to the medical record.
In other words: AI takes away your typing skills, not your responsibility. We also discuss the responsible use of these tools in Ethics and Technology.
Software for psychologists: where AI fits into your stack
In short: the practice management software (appointment scheduling, billing, medical records) and the tools of AI documentation They solve different problems and complement each other: the first is the file where the information lives; the second prevents you from having to write it by hand.
When a center looks for "software for psychologists", it is usually combining three needs:
| Need | What does it solve? | Category |
| Query management | Appointments, patients, billing, and medical records | Clinical management programs |
| Online sessions | Secure video call with the patient | Videoconferencing platforms |
| AI-powered documentation | Transcribe the session and write the note or report | Tools like Voicit |
The common misconception is expecting the management software to write things for you, or that the AI tool will replace the medical record. It works the other way around: The AI generates the text and you incorporate it into your management programwhich remains the official archive.
What to look at before choosing
- That works both in person and online. In consultation, a large part of the sessions are face-to-face.
- Use your templateNot a generic one: the report must come out exactly as you write it.
- That allows you to add your observationsBecause what is decisive is often not said out loud.
- That it complies with the GDPR with data in the EU and let you delete whenever you want.
- May it be useful to the whole team, with shared template and access roles.
- That the cost scales. Solutions with your own device are usually paid for per person per year: in a team of eight, the difference is huge.
How to implement it in a center with several professionals
In short: define a common template For the entire team, assign access roles, organize sessions by patient with tags, and start with a small test before rolling it out to everyone.
- Create the template based on a real report. If you already have a note template that works for you, uploading it allows you to generate a template with the same sections and style.
- Share it with the team. No one should have to configure it on their own: that way all the notes come out homogeneous and comparable.
- Define roles. Who can see whose sessions? In a center, management usually needs an overview; everyone else, only their own.
- Organize by patient. Labels or folders to locate all of the sessions of the same person when the case needs to be reviewed.
- Do a test run before climbing. One or two weeks with a couple of professionals to fine-tune the squad, and then the rest of the team.
Common mistakes when documenting AI sessions
The most serious mistake. Besides being illegal, it undermines the foundation of the therapeutic relationship.
The AI makes mistakes; you sign the medical record.
This is health data: it requires EU hosting and encryption.
The first name or initials are usually sufficient.
Describe; interpret is your job.
Without a common format, the notes from the center cease to be comparable.
Actionable summary
- ✅ Set a template Write it down and use it all in the center.
- ✅ Order the informed consent write it down and remind yourself verbally.
- ✅ Demand Data in the EU, encrypted and deleted configurable.
- ✅ Apply minimization: initials instead of full data.
- ✅ Always check before adding the note to the medical record.
- ✅ Remember why you document well: in three years, that note may be all that remains.
Frequently Asked Questions
Is it possible to record a psychotherapy session?
Yes, provided the patient gives informed consent: you must explain what is being recorded, why, where it is stored, and for how long, and keep a record of this. The patient can withdraw this consent at any time.
What should a psychology session note include?
Typically includes: reason for consultation, history of the problem and treatment, mental status examination, therapeutic interventions performed, and plan for subsequent sessions. Each center adjusts the level of detail.
Is it legal to use AI to write medical records?
Yes, provided the GDPR is complied with and the professional reviews and validates the content. Since this involves health data (a special category under Article 9), extra care must be taken with the provider, and a data processing agreement must be signed.
Where should session data be stored?
On servers in the European Union, encrypted in transit and at rest, with access control and the possibility of deleting information when requested.
Can AI diagnose a patient?
No. You can describe what was said and structure it in your template, but the diagnosis and clinical interpretation are the responsibility of the professional.
How much time is saved by documenting with AI?
It depends on the volume. In consultations with several sessions per day, the drafting process goes from taking up a large part of the day to a review of just a few minutes per session. With Voicit, the report is generated in about half the time the session lasted.
Is it suitable for in-person sessions or only online?
For both. In-person recordings are made with the computer's microphone, and online recordings are made from the browser, without needing to add a bot to the video call.
Can an entire team use the same template?
Yes. The best approach is to create a common template and share it, so that all the center's notes have the same structure, and to define access roles so that each professional sees what is relevant to them.
What is a psychological report and what should it include?
It is a formal document that summarizes the evaluation performed and its conclusions for delivery to a third party. It usually includes identifying information of the professional and the patient, the reason for the report, the reason for the consultation and medical history, the evaluation procedure, results, conclusions, recommendations, and a signature with the date.
How does a psychological report differ from a session note?
The session notes are the internal record of each meeting and are always written; the psychological report is a formal, specific document addressed to a third party. The notes are the raw material from which the report is later written.
What is the structure of a session note template?
The most common one has five blocks: reason for consultation, history of the problem and treatment, mental status examination, therapeutic interventions and plan. The real template we show in this article, the one a psychologist uses in her practice, adds five more: between-session tasks, next steps and three blocks analysing the interaction between patient and therapist. The first three are usually written as text and the last two as lists.
What software does a psychologist need?
Typically three pieces: a consultation management program (schedule, patients, billing and medical history), a secure video call platform for online sessions and an AI-powered documentation tool that transcribes the session and writes the note or report.
Can AI write a complete psychological report?
You can draft the report based on the session and your notes using your template, but the clinical content, conclusions, and signature are the responsibility of the professional, who must review it before submitting it.
Transparency: Voicit is our product. The consultation examples come from conversations with psychology professionals and are quoted anonymously.
CEO and co-founder of Voicit. He works with psychology centers, consultancies, and teams that document conversations with AI.
