{"id":7077,"date":"2025-10-10T12:33:11","date_gmt":"2025-10-10T12:33:11","guid":{"rendered":"https:\/\/voicit.com\/?page_id=7077"},"modified":"2026-04-03T16:59:10","modified_gmt":"2026-04-03T16:59:10","slug":"politique_de_remboursement_retours","status":"publish","type":"page","link":"https:\/\/voicit.com\/fr\/politica_reembolso_devoluciones\/","title":{"rendered":"Politique de retours et de remboursements"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7077\" class=\"elementor elementor-7077\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31249d64 e-flex e-con-boxed e-con e-parent\" data-id=\"31249d64\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-215ce5e6 elementor-widget elementor-widget-text-editor\" data-id=\"215ce5e6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h1>Pol\u00edtica de devoluciones y reembolsos<\/h1>\n<p>En Voicit queremos que est\u00e9s completamente satisfecho con tu compra. Por eso, ofrecemos una pol\u00edtica de devoluciones y reembolsos clara, en cumplimiento con la <strong>Ley de Consumidores de Espa\u00f1a (Real Decreto Legislativo 1\/2007)<\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\">Derecho de Desistimiento<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Todos nuestros productos tienen un plazo de <strong>14 d\u00edas naturales<\/strong> desde la recepci\u00f3n del pedido para ejercer el derecho de desistimiento, sin necesidad de justificar la devoluci\u00f3n.<\/li>\n\n<li>Para ejercerlo, contacta con nosotros a trav\u00e9s de [correo electr\u00f3nico\/contacto] indicando tu n\u00famero de pedido y el producto que deseas devolver.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Procedimiento de Devoluci\u00f3n<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Una vez recibido tu aviso, te indicaremos c\u00f3mo enviar el producto de vuelta.<\/li>\n\n<li>El producto debe devolverse en <strong>su embalaje original<\/strong>, en buen estado y sin se\u00f1ales de uso que puedan afectar su integridad.<\/li>\n\n<li>Los gastos de env\u00edo de devoluci\u00f3n correr\u00e1n a cargo del cliente, salvo que el producto llegue defectuoso o incorrecto.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Reembolso<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Una vez recibido y comprobado el producto devuelto, <strong>realizaremos el reembolso<\/strong> por el mismo m\u00e9todo de pago utilizado en un plazo m\u00e1ximo de 14 d\u00edas.<\/li>\n\n<li>El reembolso incluir\u00e1 el importe del producto y los gastos de env\u00edo que se hayan abonado, excepto los gastos de devoluci\u00f3n si corresponden al cliente.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Excepciones al Derecho de Desistimiento<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>No se aceptan devoluciones de productos <strong>personalizados o confeccionados a medida<\/strong>.<\/li>\n\n<li>Productos que hayan sido <strong>usados de manera que afecten a su integridad<\/strong> pueden no ser reembolsables.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Garant\u00eda Legal<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Todos nuestros productos cuentan con una <strong>garant\u00eda m\u00ednima de 2 a\u00f1os<\/strong> por defectos de fabricaci\u00f3n.<\/li>\n\n<li>Durante el primer a\u00f1o, se presume que cualquier defecto ya exist\u00eda en el momento de la entrega, salvo prueba en contrario por parte del vendedor.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Punto de contacto directo<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>En todo momento, <strong>tendr\u00e1s un punto de contacto directo con nosotros<\/strong> para cualquier consulta, incidencia o solicitud de devoluci\u00f3n, garantizando un servicio \u00e1gil y seguro para tu compra. Cont\u00e1ctanos: <a href=\"mailto:soporte@voicit.com\" target=\"_blank\" rel=\"noreferrer noopener\">soporte@voicit.com<\/a> o Whatsapp +34 624 059 266.\u00a0En menos de 24h recibir\u00e1s respuesta.<\/li>\n<\/ul>\n\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones y reembolsos En Voicit queremos que est\u00e9s completamente satisfecho con tu compra. Por eso, ofrecemos una pol\u00edtica de devoluciones y reembolsos clara, en cumplimiento con la Ley de Consumidores de Espa\u00f1a (Real Decreto Legislativo 1\/2007). Derecho de Desistimiento Procedimiento de Devoluci\u00f3n Reembolso Excepciones al Derecho de Desistimiento Garant\u00eda Legal Punto de contacto [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":"","rank_math_title":"","rank_math_description":"Conoce nuestra Pol\u00edtica de devoluciones y reembolsos. Aseguramos tu satisfacci\u00f3n con un proceso claro y sencillo en Voicit.","rank_math_focus_keyword":"Pol\u00edtica de devoluciones y reembolsos"},"class_list":["post-7077","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/voicit.com\/fr\/wp-json\/wp\/v2\/pages\/7077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voicit.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/voicit.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/voicit.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/voicit.com\/fr\/wp-json\/wp\/v2\/comments?post=7077"}],"version-history":[{"count":7,"href":"https:\/\/voicit.com\/fr\/wp-json\/wp\/v2\/pages\/7077\/revisions"}],"predecessor-version":[{"id":7276,"href":"https:\/\/voicit.com\/fr\/wp-json\/wp\/v2\/pages\/7077\/revisions\/7276"}],"wp:attachment":[{"href":"https:\/\/voicit.com\/fr\/wp-json\/wp\/v2\/media?parent=7077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}